FAQ
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What types of silver do you sell?
We specialize in 925 and 999 sterling silver jewellery articles. Each piece is crafted to the highest standards of purity and quality.
How do I care for my silver jewellery?
To keep your silver jewellery looking its best:
- Store it in a cool, dry place, preferably in an airtight container or a pouch.
- Avoid exposure to chemicals, such as perfumes, lotions, and household cleaners.
- Clean your silver regularly with a soft cloth and a mild silver polish to maintain its shine.
How do I place an order?
You can place an order directly through our website by adding items to your cart and proceeding to checkout. For assistance, you can contact our customer service team.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, net banking, UPI and popular digital wallets.
Where is your offline store located?
Our offline store is located in the City Centre Mall, Patna. We welcome you to visit us and explore our collections in person.
Can I reserve an item online and pick it up in-store?
Yes, we offer an option to reserve items online and pick them up at our City Centre Mall store.
How can I contact customer service?
You can reach our customer service team via email, phone, or through our website's contact form. Our team is available to assist you with any questions or concerns you may have.